The Indian Railway Catering and Tourism Corporation Limited

The Indian Railway Catering and Tourism Corporation Limited (IRCTC) is a public sector company set up and fully owned by the Ministry of Railways. The IRCTC has been incorporated under the Companies Act 1956 and has its Registered Office at 9th Floor, Bank of Baroda Building, Sansad Marg, New Delhi 110001. This company has been formed to function as an extended arm of the Indian Railways to upgrade, professionalise and manage the catering and hospitality services at stations, on trains and other locations and to promote domestic and international tourism through development of budget hotels, special tour packages, information & commercial publicity and global reservation systems under the terms of a Memorandum of Understanding between IRCTC Ltd. and Indian Railways dated 12.04.2002.You may contact us at : 1.For Doubts/Queries/Complaints/Appreciations regarding bookings/services
24 Hrs.Customer Support at 011-23345500, 011-23344787,011-23344773 or care@irctc.co.in

2.Ticket Collection Centre (available only at New Delhi)
Counter No 150 ,
New Delhi Reservation Office,
IRCA Building, Chelmsford Road,
New Delhi 110055.

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2.Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,

9th Floor, Bank of Baroda Building,

16, Parliament Street, New Delhi 110001.

Tel: 011-23311263/011-23311264. Fax: 011-23311259
3.If you have any complaints regarding corruption & vigilance matters pertaining to our staff, you may contact :
Mr. Sanjay Goel,

Chief Vigilance Officer,

Indian Railway Catering and Tourism Corporation Ltd.,

9th Floor, Bank of Baroda Building,

16, Parliament Street, New Delhi 110001.

Tel: 011- 23311263/011-23311264. Email: cvoirctc@hotmail.com